Down, hacked, or your checkout has stopped taking orders? Call and you get a person on Long Island who knows what they are looking at, not a ticket into the void. For an urgent outage or a hack we usually start the same day and have most sites stable within 24 to 72 hours.
Calling is fastest. If you would rather type it out, the form below comes straight to us and we reply to it the same way. Want the number first? See fixed prices.
The person who picks up has been building for the web since 1996.
If your site is doing any of these, it is costing you calls or orders every hour it stays broken. Do not wait it out.
Not on fire, just broken? That is a standard website repair, same team at a calmer pace.
We are not a WordPress-only shop. What a site runs on is rarely the thing that makes it hard to fix.
Running something not on this list? Ask anyway. Between what we handle in house and the people we work with, we can almost always get to it.
The more you can give us up front, the faster we can start.
Pick up the phone if the site is down right now. Otherwise send the form and we will come back to you with a diagnosis and a flat price.
(516) 927-7799Your details came straight through to us. We will get back to you with what we find.
No mystery, no runaway bill, even when it is urgent.
A real person, not a form robot. We ask a few questions to size up how bad it is.
We take a backup first, then find the actual cause instead of guessing at symptoms.
You get the diagnosis in plain English and a fixed price before the repair starts.
We get you live, test it across devices, then close the hole so it does not repeat.
A few minutes of this makes the repair faster and cheaper, and keeps a bad situation from getting worse.
Fixed prices for the jobs we see most. You know the number before you call, not after.
Admin password resets, broken two-factor, FTP or hosting access recovery, user roles rebuilt.
White screens, a bad update or deploy, plugin and theme conflicts, 500 and 502 errors.
Full file and database scan, backdoor removal, hardening, and clearing the Google blacklist.
Shopify, WooCommerce, or Stripe checkout errors, broken payment flows, forms that stopped delivering.
Multi-server sync problems, database corruption, legacy custom code. Priced before we start.
Prices cover the fix itself. If triage turns up something bigger underneath, we tell you what it is and what it costs before doing any of it, and you are free to stop there.
If we cannot diagnose and isolate the problem, you do not pay for the diagnosis. And you always see the cause and the price in writing before any repair starts, so nothing gets billed that you did not agree to.
Flat, not hourly. No open-ended meter running while we work.
No contract. A repair is a repair. Ongoing care after is optional.
Diagnosis first. We find the real cause before quoting anything.
The jobs we see most are fixed price: $149 to recover access, $249 for a site-down or critical error fix, $349 for a full malware cleanup and blacklist removal, and $249 for broken checkout or lead forms. Anything unusual is quoted before we start, or billed at $150 an hour if you prefer. If we cannot diagnose and isolate the problem, you do not pay for the diagnosis.
For an urgent outage or hack we usually start the same day and get most sites stable within 24 to 72 hours. Calling is the fastest way to reach us. We triage first and give you a realistic timeline before you commit to anything.
Anything costing you money or trust right now: the site is down or showing a white screen, it was hacked or is redirecting somewhere else, Google is warning visitors it may be hacked, or checkout and contact forms have stopped working. If customers cannot buy from you or reach you, treat it as urgent.
Yes, and most of the sites we rescue were built by someone else, often by someone who is no longer reachable. Missing logins are normal and usually solvable. What the site is built on matters less than people expect: we get in, find what actually broke, and fix that, rather than talking you into a rebuild you did not ask for.
All the common ones and most of the uncommon ones. WordPress and WooCommerce, Shopify, Squarespace, Wix, Webflow, and Drupal, plus custom applications in PHP, Laravel, Node, or React, and plain hand-coded HTML, which is often the quickest of all to fix. If your site runs on something not listed, ask anyway. Between what we handle in house and the people we work with, the platform is rarely the obstacle.
The website address, access to the hosting account or whoever controls it, and a short description of what changed just before it broke. If you do not have logins handy, tell us anyway. We deal with lost hosting access regularly and can usually work out who holds it.
No. An emergency repair is a repair. You get a flat, upfront price after triage, and ongoing care afterwards is optional and never a condition of us helping.
Call now, or send the details and we will come back with what is wrong and what it takes to fix it.